terms & conditions

User Agreement & Communication Policies
 

Effective as of: March 2026
 

Data Processing & Telecom Partners
 

Please be advised that Nextiva, Inc. serves as the primary backbone for our corporate communications. Consequently, by engaging with our video, voice, or SMS platforms, you grant permission for your information to be routed through and protected by RingCentral's encrypted network.
 

SMS Guidelines and Opt-Out Procedures
 

Sharing your mobile digits with us acts as your formal signature to receive both transactional alerts and marketing texts.

• To stop receiving messages: Text the word "STOP" whenever you wish to revoke this consent.

• To get assistance: Text "HELP" if you experience any glitches or need troubleshooting with our messages.

Disclaimer: We rely on wireless carriers to deliver these messages; however, these network providers accept no liability for any text delays or delivery failures.
 

Quality Control & Phone Recordings

We frequently monitor or record incoming and outgoing telephone calls. This practice helps us audit our service quality and maintain workplace security. If you object to being recorded, simply let the staff member know right after the call connects, and we will accommodate your request.
 

Information Safeguards

Your mobile data is safe with us. A&E USA Group Corp strictly forbids the sale, lease, or distribution of your personal contact details to outside marketers. Every piece of data we collect is designated exclusively for managing our internal logistical operations.